Australian business communications

Business phones, meet AI.

Modern VOIP phone systems with AI built in — voice agents that answer 24/7, calls that route themselves, and one Australian partner for phones, numbers, Teams and the contact centre.

Keep your numbers No lock-in contracts Australian support
portal.communicationsolutions.au
Live call console
Head Office · 12 extensions
98%
Answered < 20 sec
312
Calls today
Incoming — routed to Sales queue
AI receptionist after hours
Voicemail-to-email
Call recording
Save
AI ReceptionistAnswering 24/7
One partner for the whole stack Hosted PBX AI voice agents Microsoft Teams SIP trunking 1300 / 1800 numbers Call analytics CRM integrations
What we do

Every way your business talks.

Phones, AI, Teams, numbers and the contact centre — designed, installed and supported by one Australian team.

VOIP phone systems

Cloud-hosted PBX with unlimited Australian calls, mobile & desktop apps, auto attendants, queues and voicemail-to-email — no on-site box to maintain.

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AI integration

AI voice agents and receptionists that answer every call 24/7, book appointments, take messages, transcribe and summarise — integrated with your phone system and CRM.

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Microsoft Teams calling

Turn Teams into your phone system. Direct routing and operator connect — call any number from the app your team already lives in.

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SIP trunking & numbers

SIP trunks for your existing PBX, new local numbers in any Australian region, 1300/1800 inbound numbers, and porting handled end to end.

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Contact centre & queues

Smart queues, IVR menus, wallboards, call recording and analytics — plus AI summaries and sentiment so supervisors see what's really happening.

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Hardware & managed support

Desk phones, cordless and headsets pre-configured and shipped, plus proactive monitoring and Australian support that answers when you call.

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How it works

Switched over without the drama.

Most businesses are live on their new system in days — with no missed calls during the cutover.

1

Assess

A free needs assessment — your call flows, numbers, internet, hardware and what's costing you today.

2

Design & quote

A clear recommendation and fixed monthly pricing. No surprises buried in the fine print.

3

Port & provision

We bring your numbers across, configure the system and pre-program handsets before anything changes.

4

Train & go live

Your team gets a walkthrough; the cutover happens at a time you choose, with zero missed calls.

5

Support & optimise

Australian support, proactive monitoring, and regular reviews of call data to keep improving.

AI integration

The receptionist that never sleeps.

Our AI voice agents answer every call in seconds — after hours, overflow or 24/7. They book appointments, qualify enquiries, take perfect messages and send the transcript straight to your team.

24/7 answeringAppointment bookingCall transcriptionCRM loggingSmart routing
  • Never miss a lead — every after-hours and overflow call answered, captured and actioned.
  • Books straight into your calendar — appointments and callbacks scheduled while you work.
  • Transcripts & summaries — every conversation searchable, with the action items pulled out.
  • Knows your business — trained on your services, pricing and FAQs, speaking AU English.
  • Human hand-off — anything complex transfers to your team with full context.
Business email

Professional email, hosted in Sydney.

Give your team real business mailboxes — on your own domain, or grab one on zax.im — with webmail, shared calendars and contacts, and instant setup on every phone and laptop. Australian-hosted, spam-filtered and no lock-in.

Your domain or oursWebmail + calendarMobile & Outlook syncSpam & virus filtering5 GB per mailbox
  • $5.95/month per mailbox — flat pricing, cancel anytime, no setup fees.
  • Use your own domain — we verify it and handle the MX, SPF, DKIM and DMARC records for you.
  • Everything in one place — email, calendar, contacts and tasks in a clean webmail.
  • Works with what you use — IMAP & SMTP for Outlook, Apple Mail, Thunderbird and mobile, with auto-setup.
  • Secure by default — encrypted connections, spam & virus scanning, and hosting kept in Australia.
1,000+
Handsets deployed
99.99%
Uptime target
24/7
AI answering
100%
Australian support
Why us

One partner. Zero finger-pointing.

When phones, AI, numbers and support come from one team, problems get fixed instead of bounced between providers.

Voice + AI under one roof

Most telcos don't do AI; most AI shops don't do phones. We design both together, so they actually work together.

Business-grade reliability

Carrier-grade infrastructure, automatic failover to mobiles, and QoS guidance so call quality survives busy internet.

Plain-English pricing

Fixed per-user monthly pricing, no lock-in contracts, and a quote that says exactly what's included.

Keep what works

Keep your numbers, your handsets where possible, and your workflows — we migrate around you, not the other way.

Scales as you grow

Add a user, a site or a whole contact centre in minutes — licensing flexes monthly instead of locking you in.

Support that answers

Australian-based support with proactive monitoring — we usually know about an issue before you call about it.

Pricing

Simple per-user pricing.

Fixed monthly pricing that flexes with your headcount. See full pricing →

Essentials

A complete cloud phone system for small teams.

from$29/user/mo
  • Unlimited AU local & national calls
  • Mobile & desktop apps
  • Auto attendant & voicemail-to-email
Get a quote
Most popular
Business

Everything in Essentials, plus the tools growing teams need.

from$39/user/mo
  • Call queues, recording & analytics
  • Teams & CRM integration
  • Priority support
Get a quote
AI & Contact Centre

AI voice agents and full contact-centre capability.

from$189/mo
  • 24/7 AI receptionist
  • Smart queues, IVR & wallboards
  • Custom integrations
Talk to us
“
We moved three offices to their hosted system and added the AI receptionist. Calls get answered at 9pm now — and Monday mornings start with booked jobs instead of voicemails.
Sample testimonialOperations Manager · NSW services business

Ready for phones that work harder?

Tell us about your business and current setup. We'll come back within one business day with a recommendation and fixed pricing.