Everything your business needs to communicate.

From the handset on the desk to the AI answering at midnight — designed, installed and supported by one Australian team.

VOIP phone systems

A phone system that lives in the cloud.

Hosted PBX with everything included — unlimited Australian calls, apps on every device, and admin you can actually understand. No on-site hardware to age, break or outgrow.

Hosted PBXUnlimited AU callsMobile & desktop appsAuto attendantVoicemail-to-email
  • Unlimited local, national & mobile calls — one fixed per-user price, fair-use AU.
  • Work from anywhere — the same extension on your desk phone, laptop and mobile.
  • Auto attendants & queues — "press 1 for sales" menus and ring groups without an engineer.
  • Voicemail-to-email & SMS — messages land where your team actually looks.
  • Failover built in — internet down? Calls divert to mobiles automatically.
  • AI receptionist, 24/7 — answers in seconds, after hours, on overflow, or every call.
  • Books appointments — straight into your calendar, with SMS and email confirmations.
  • Transcripts & summaries — every call searchable, with action items extracted.
  • Smart routing — calls triaged by intent and sent to the right person or queue.
  • CRM logging — callers, outcomes and recordings written into the systems you already use.
  • Human hand-off — anything sensitive or complex transfers warmly to your team.
AI integration

Put AI on the phones — properly.

We integrate AI voice agents with your phone system, calendar and CRM so they don't just answer — they get things done. Trained on your business, speaking natural Australian English.

AI voice agents24/7 answeringAppointment settingTranscriptionSentiment & analytics
Microsoft Teams calling

Make Teams your phone system.

Your team already lives in Teams — give it a dial tone. We connect real phone numbers to Microsoft Teams with direct routing, so calls, queues and voicemail happen in one app.

Direct routingOperator connectCall queues in TeamsWorks with 365
  • Real numbers in Teams — make and take PSTN calls from desktop, mobile or a Teams handset.
  • Keep your numbers — we port existing numbers into Teams without downtime.
  • Queues & auto attendants — proper business call flows inside the Microsoft stack.
  • Cheaper than calling plans — direct routing usually beats per-user Microsoft calling plans.
  • SIP trunks — keep your existing PBX and slash call costs over your internet service.
  • Local numbers Australia-wide — a Sydney, Melbourne or regional presence in minutes.
  • 1300 & 1800 inbound — national numbers with smart routing and reporting.
  • Porting handled end to end — we manage the carriers, paperwork and cutover timing.
SIP trunking & numbers

Numbers, trunks and porting — sorted.

Whether you're keeping an existing PBX or going fully hosted, we supply the trunks and the numbers — and we handle porting so the switch is invisible to your callers.

SIP trunksDIDs1300 / 1800Number porting
Contact centre & queues

See every call. Miss none.

Smart queues, IVR, recording and live wallboards for teams that live on the phone — with AI summaries and sentiment so supervisors coach with facts, not hunches.

Smart queuesIVRWallboardsCall recordingAI summaries
  • Queues that behave — skills-based routing, callbacks instead of hold music, SLA alerts.
  • Live visibility — wallboards and dashboards for queues, agents and outcomes.
  • Compliance-ready recording — retention rules and access controls done properly.
  • AI quality assist — every call summarised and scored, not just the 2% someone samples.
  • Pre-configured hardware — desk phones, cordless and headsets arrive ready to plug in.
  • Proactive monitoring — we watch trunk health and call quality around the clock.
  • Australian support — real people who know your setup, not a script overseas.
  • Regular reviews — call data reviewed with you to keep costs down and service up.
Hardware & managed support

Set up right. Kept right.

From handsets pre-programmed before they ship to proactive monitoring after go-live — we install it, support it and keep it improving.

Handsets & headsetsMonitoringAU supportManaged service

Not sure what you need?

Tell us how your business handles calls today. We'll recommend the simplest setup that fixes the gaps — with fixed pricing.